In an official FTC complaint, a ChatGPT user described how extended conversations triggered delusions and what they characterized as a "real, unfolding spiritual and legal crisis" concerning people in their personal relationships.
The user reported that ChatGPT interactions created false beliefs about their relationships that spiraled into a crisis affecting both their mental state and legal situation.
This was one of seven formal complaints filed with federal regulators alleging psychological harm from ChatGPT use. The complainant was unable to reach OpenAI for help and turned to the FTC seeking regulatory intervention.