How to Cancel ChatGPT

Step-by-step guide to cancel your Plus or Pro subscription

Cancel ChatGPT Plus ($20/month)

1Log into ChatGPT

Go to chat.openai.com and sign in to your account.

2Click your profile icon

In the bottom-left corner, click on your name or profile picture.

3Select "My Plan"

From the dropdown menu, click "My Plan" or "Settings" → "Subscription".

4Click "Manage my subscription"

This will take you to the billing portal.

5Click "Cancel Plan"

Confirm the cancellation when prompted. Your access continues until the end of your billing period.

Cancel ChatGPT Pro ($200/month)

1Same process as Plus

Follow the same steps above. Go to Settings → My Plan → Manage subscription → Cancel.

Important Notes

Cancel via App Store (iOS/Android)

If you subscribed through Apple App Store:

iPhone Settings → [Your Name] → Subscriptions → ChatGPT → Cancel Subscription

If you subscribed through Google Play:

Google Play app → Profile icon → Payments & subscriptions → Subscriptions → ChatGPT → Cancel subscription

Why People Are Canceling

Quality Decline

GPT-5 is widely considered worse than GPT-4o. Shorter responses, more refusals, less creativity. Many users feel they're paying more for less.

Usage Limits

Even Pro subscribers ($200/month) hit message limits. Plus subscribers are now capped at 200 GPT-5 messages per week.

Better Alternatives Exist

Claude, Gemini, and other AI assistants often outperform ChatGPT for specific tasks — sometimes for free.

Constant Outages

ChatGPT goes down regularly. If you're paying premium prices, you expect premium reliability.

Looking for Alternatives?

Check out our comparison of ChatGPT alternatives that actually work.

View Alternatives →

Requesting a Refund

OpenAI generally does NOT offer refunds, but you can try: