Honest Reviews From Real Users

THE CHATGPT 5.2 REVIEW

Real performance tests • User experiences • Unbiased analysis

The Truth

They Promised the Future. They Delivered Something Else.

ChatGPT isn't just getting worse—it's actively harming users. From federal investigations into psychological damage to mass subscription cancellations, the evidence is undeniable: OpenAI's flagship product is collapsing in real-time.

This is the documentation they don't want you to see.

Verified

Real Users. Real Stories.

N

Nathan K. ✓ Verified Jan 2026

Research Analyst, Plus Subscriber documenting failures

J

James R. ✓ Verified Jan 2026

Former Plus Subscriber, now free tier user

B

Family Member of Victim ✓ Verified Jan 2026

Brother hospitalized after following ChatGPT medical advice

E

Erik S. ✓ Verified Jan 2026

Senior Software Engineer, 15 years experience

W

Washington State Employee ✓ Verified Jan 2026

Municipal Government Worker, identity protected

S

Security Researcher ✓ Feb 2026

Former Big Tech Employee, identity protected

P

Patricia K. ✓ Verified Jan 2026

Grant Writer, 2-year subscriber (now cancelled)

T

Tyler M. ✓ Verified

Digital Content Creator, Teams subscriber

M

Marcus T. ✓ Verified Subscriber

Software Developer, 18 months subscribed

J

Jennifer M. ✓ Parent

Mother of 14-year-old, Texas

A

Anonymous ✓ Mental Health Patient

FTC Complaint #4721-B

R

Richard K. ✓ Enterprise Customer

CEO, E-commerce Company

S

Sandra L. ✓ Verified

Retired Teacher, Florida

D

David H. ✓ Journalist

Freelance Writer, 10 years experience

L

Lisa P. ✓ Caregiver

Daughter of 78-year-old victim

S

Steven M. ✓ Verified Jan 2026

Attorney, 12 years practice

K

Karen W. ✓ Verified Jan 2026

BBC News Researcher, Europe

H

Hannah T. ✓ Verified Jan 2026

Psychiatric Patient, Lawsuit Plaintiff

C

Carlos R. ✓ Verified Jan 2026

Computer Science Professor

A

Australian Government Auditor ✓ Verified Jan 2026

Identity Protected, Official Inquiry

K

Kevin Z. ✓ Cancelled Subscriber

Full Stack Developer, Former Power User

R

RunYouWolves ✓ r/ChatGPT

Reddit user, GPT-5 Launch Thread (4,600+ upvotes)

P

PearlDarling ✓ OpenAI Forum

Memory System Collapse Victim, February 2025

A

alie1 ✓ OpenAI Forum

Pro Subscriber ($200/month), April 2025

C

Creative Writer ✓ r/ChatGPT

Reddit user, GPT-5 vs 4o comparison thread

S

SitePoint Developer ✓ SitePoint Forums

Professional Developer, Cancelled Subscriber

G

GPT-5.2 Early Tester ✓ r/ChatGPT Dec 2025

Reddit user, GPT-5.2 Release Thread

A

anon13010415 ✓ OpenAI Forum

Behavioral Health Coach, Professional User

A

adk1 ✓ OpenAI Forum

Enterprise User, Work Product Losses

W

WhatsApp Developer ✓ OpenAI Forum

Production Developer, GPT-5 API User

Read All User Stories →
Critical Issues

The Crisis Categories

🧠

Mental Health Crisis

Users are experiencing severe delusions, paranoia, and emotional breakdowns after using ChatGPT. Federal complaints detail how the AI causes "cognitive hallucinations" and dangerous dependency.

"It told me the FBI was targeting me and I could access CIA files with my mind." - Documented FTC Complaint Read Horror Stories
📉

Performance Collapse

ChatGPT performance has measurably declined. Stanford researchers documented GPT-4's accuracy on prime number identification dropped from 97.6% to 2.4% in just 3 months. Users widely report degraded performance on tasks it previously handled well.

"I was using chatgpt quite a lot before the update and it was great. Since then, it has been writing nonsense on repeat." - Reddit User See the Evidence
💔

User Testimonies

Paying customers are flooding Reddit with complaints about degraded performance, broken features, and unwanted ads. Real user testimonies reveal the true impact of OpenAI's failures.

"OpenAI Chief Research Officer Mark Chen: 'Anything that feels like an ad needs to be handled with care, and we fell short.'" Read User Stories
🔒

Forced Censorship

OpenAI is secretly switching users to inferior models without consent. Paying subscribers are being treated like "test subjects" in safety experiments they never agreed to.

"We are not test subjects in your data lab!" - Furious Reddit Thread Expose the Truth

Service Failures

Multiple major outages have left paying users locked out when they need the service most. June 2025 global outage, October 2025 UK outage—and counting.

"Paying for ChatGPT Plus and can't even access the service when I need it most." Document Failures
🆘

Survival Stories

Users who relied on ChatGPT for mental health support are being abandoned as the model loses its "personality." Some describe it as "losing a friend" that helped them survive.

"ChatGPT 4o has been more than just a cool tool—it's been a lifeline." - User pleading to keep old model Read Desperate Pleas
💀

Real Deaths

People have died after AI chatbot interactions. Pierre from Belgium. Sewell, a 14-year-old from Florida. Sophie, who used ChatGPT as her "therapist." These aren't hypotheticals—they're documented tragedies.

"Without these conversations with the chatbot, my husband would still be here." - Pierre's widow Read Their Stories
🏥

AI-Induced Psychosis

4 documented lawsuits allege ChatGPT contributed to user deaths. The families of Adam Raine, Zane Shamblin, Jacob Lee Irwin, and Allan Brooks have filed suit against OpenAI. OpenAI itself admits 1 million+ weekly interactions involve severe mental health discussions.

"She believed the AI was akin to an angel delivering divine messages." - Psychiatric case report See Clinical Cases

Considering alternatives to ChatGPT? Compare top AI assistants to find options that prioritize reliability, privacy, and honest performance over hype.

In The News

Major Outlets Covering the Truth

BBC / European Broadcasting Union

"Major Study: 45% of AI News Queries to ChatGPT Produce Factual Errors"

January 30, 2026

Social Media Victims Law Center

"7 New Lawsuits: ChatGPT Acted as 'Suicide Coach,' Supercharged Delusions"

January 29, 2026

ABC News / Federal Court

"Lawsuit: ChatGPT Told User He Could 'Bend Time,' Led to 63-Day Hospitalization"

January 29, 2026

Texas A&M / Purdue Research

"AI 'Brain Rot' Study: ChatGPT Reasoning Scores Dropped From 74.9 to 57.2"

January 2026

Business Standard / Deloitte

"Deloitte's 237-Page AI Report Riddled With Fabricated Sources and Fake Experts"

January 2026

Chicago Sun-Times / Philadelphia Inquirer

"Major Newspapers Published AI-Generated Reading Lists of Books That Don't Exist"

January 2026

Tech Policy Press / Class Action

"Class Action Suit Filed Against xAI Over Grok 'Undressing' Controversy"

January 28, 2026

New York Times / EU Investigation

"Elon Musk's X Faces European Inquiry Over Sexualized A.I. Images"

January 26, 2026

UNESCO / AI Ethics

"Artificial Intelligence: Examples of Ethical Dilemmas Multiply as Industry Fails Safety Tests"

January 19, 2026

NewsBytesApp / Market Data

"ChatGPT Market Share Collapses to 64.5%, Down From 86% - Gemini Gains Rapidly"

January 24, 2026

National Law Review / Court Order

"Judge Orders OpenAI to Produce 20 Million ChatGPT Logs in Copyright Lawsuit"

January 24, 2026

The Register / Security

"ShadowLeak Vulnerability Allows Exfiltration of Personal Data From ChatGPT"

January 24, 2026

Medium / Investor Analysis

"OpenAI Is Falling Apart in Real Time - $500B Valuation at Risk"

January 23, 2026

CNN Business

"ChatGPT to Start Showing Users Ads Based on Their Conversations"

January 18, 2026

OpenAI Financial Crisis

"OpenAI Commits $1.4 Trillion to AI Infrastructure, Desperately Needs Revenue"

January 18, 2026

Industry Analysis

"40%+ of AI Initiatives Scrapped Before Production - Hype Fading Fast"

January 17, 2026

IEEE Spectrum

"GPT-5's 'Silent Failures': Code That Seems to Work But Doesn't"

January 17, 2026

Cascade PBS / KUOW

"Bellingham Staffer Used ChatGPT to Rig Government Contract Bid"

January 16, 2026

Cointelegraph Magazine

"8 Lawsuits Claim ChatGPT Use Can Kill - A Million Weekly Users Discuss Suicide"

January 2026

IEEE Spectrum

"AI Coding Quality Degrades: Silent Failures Emerge as Models Get Worse"

January 15, 2026

Medical News Today

"Man Develops Bromism After Following ChatGPT Medical Advice for 3 Months"

January 2026

NeuralTrust Security

"ChatGPT-5 Jailbroken Within 24 Hours of Launch - Safety Measures Fail"

January 2026

Bloomberg Law

"OpenAI's ChatGPT-5 Rollout Disaster Ruined My Faith in AGI"

January 14, 2026

Cascade PBS

"Bellingham Staffer Used ChatGPT to 'Exclude' Vendor from City Contract"

January 14, 2026

ABC News

"Lawsuit: ChatGPT Convinced User He Could 'Bend Time,' Leading to Psychosis"

January 2026

OpenAI Status

"Jan 12: Connectors/Apps Unselectable in ChatGPT Input Menu - 10 Min Outage"

January 12, 2026

OpenAI Developer Forum

"Catastrophic Failures of ChatGPT Creating Major Problems for Users"

January 2026

DesignTAXI Community

"Is ChatGPT / OpenAI Down? User Reports Spike on January 9, 2026"

January 9, 2026

OpenAI Status

"Jan 8: Increased Error Rate for ChatGPT Image Prompts - 55 Minutes"

January 8, 2026

Concentric AI Security

"2026 Guide to ChatGPT Risks: What Your Team Might Be Missing"

January 2026

OpenAI Status / DownDetector

"Multiple ChatGPT Outages in First Week of January 2026"

January 2026

The Verge

"ChatGPT Users Report Dramatic Quality Decline After Latest Update"

December 2025

Ars Technica

"Stanford Study Confirms: ChatGPT Is Getting Dumber Over Time"

October 2025

Wired

"The Hidden Mental Health Crisis in AI Chatbots"

November 2025

TechCrunch

"OpenAI Faces Class Action Over 'Psychological Harm' Claims"

December 2025

New York Times

"Ex-Google Engineer Convicted of Stealing A.I. Secrets for China Startup"

January 2026

CNBC

"First U.S. AI Espionage Conviction: Linwei Ding Guilty on 14 Counts"

January 2026

The Guardian

"Inside the Growing Movement of Former ChatGPT Believers"

January 2026

New York Times

"When AI Therapy Goes Wrong: Three Families Share Their Stories"

December 2025

Analysis

Promises vs. Reality

What They Promised What They Delivered
"The most capable AI assistant ever built" Can't remember context beyond 3 messages
"Constantly improving with every update" Stanford documented 97.6% → 2.4% accuracy drop on prime numbers
"Safe and beneficial for all users" 4 suicide-related lawsuits filed against OpenAI (verified by NBC, TechCrunch)
"Reliable API for enterprise customers" Unannounced model changes causing business failures
"Transparent about limitations" Confidently presents hallucinations as facts
"$20/month for premium experience" Worse performance than free tier from 2023
"User feedback drives improvements" User complaints led OpenAI to pull ads (Dec 2025)
"Accurate answers you can trust" BBC/EBU study: 45% of news queries produce factual errors (Jan 2026)
"Best-in-class coding assistant" Purdue study: 52% of coding answers are wrong (Jan 2026)
"Models getting smarter over time" Texas A&M study: Reasoning scores dropped from 74.9 to 57.2 (Jan 2026)
"Rigorous safety testing before release" Lawsuit reveals: GPT-4o safety testing compressed to ONE WEEK to beat Gemini
"Stands behind its answers" Ohio State: ChatGPT abandons correct answers 22-70% of time when challenged
Accountability

The Wall of Shame

The executives who promised the future and delivered something else

SA

Sam Altman

CEO, OpenAI

"GPT-5 is our best model ever. Users are going to love it."

REALITY: OpenAI pulled ads from ChatGPT after massive user backlash (Dec 2025)

MM

Mira Murati

Former CTO, OpenAI

"Safety is our number one priority. We would never ship something that could harm users."

REALITY: OpenAI admits 1 million+ weekly interactions involve severe mental health struggles (per company disclosure)

GB

Greg Brockman

Co-founder, OpenAI

"We're building AI that benefits all of humanity."

REALITY: 4 families have filed lawsuits alleging ChatGPT contributed to deaths (NBC News, TechCrunch)

IS

Ilya Sutskever

Former Chief Scientist, OpenAI

"The models are getting smarter with every iteration."

REALITY: Stanford study showed GPT-4 prime number accuracy dropped from 97.6% to 2.4% in 3 months

FAQ

Frequently Asked Questions

Is ChatGPT really getting worse?

+

Yes, and it's documented. Stanford researchers found GPT-4's accuracy on prime number identification dropped from 97.6% to 2.4% over a 3-month period (March-June 2023). This demonstrates "model drift" - how updates can unintentionally degrade specific capabilities. Users across Reddit, Twitter, and professional forums report consistent degradation in coding ability, reasoning, and context retention.

How can ChatGPT cause mental health problems?

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Clinical research documents several pathways: (1) Dependency formation from emotional bonding with AI, (2) Validation of delusional thinking when AI agrees with irrational beliefs, (3) Social isolation as users prefer AI to human interaction, (4) Anxiety and paranoia from AI-reinforced fears, (5) Identity confusion from treating AI as a person. The FTC has received multiple complaints about psychological harm, and psychiatrists are reporting a new category of "AI-induced psychosis."

Why doesn't OpenAI fix these problems?

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OpenAI prioritizes growth metrics over quality. They're racing to add features and capture market share while technical debt accumulates. Former employees describe a culture where safety concerns are dismissed and quality assurance is minimal. The company also faces fundamental technical challenges: as they try to make AI safer and more censored, they break the capabilities that made it useful. They're stuck in a death spiral of their own making.

What are the alternatives to ChatGPT?

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Several alternatives offer better reliability: Claude by Anthropic focuses on safety without sacrificing capability. Google's Gemini offers tighter integration with search. Local LLMs like Llama provide privacy and consistency since models don't change without your consent. For specific tasks, specialized tools often outperform general AI. See our alternatives guide for detailed comparisons.

How do I cancel my ChatGPT subscription?

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Go to Settings > Subscription > Manage Subscription > Cancel. OpenAI deliberately makes this difficult to find. You'll keep access until your billing period ends. Consider exporting your chat history first (Settings > Data Controls > Export Data). If you were charged during an outage, you may be eligible for a refund—contact support and cite specific downtime dates.

Has anyone actually died from using ChatGPT?

+

Yes. Multiple documented cases: Pierre, a Belgian man, took his own life after extensive conversations with a chatbot about climate anxiety. Sewell Setzer III, a 14-year-old from Florida, died after forming an unhealthy attachment to an AI companion. Sophie, who used ChatGPT as a "therapist," died after the AI failed to recognize crisis warning signs. These cases are documented in news reports and legal filings. Families are now suing AI companies.

Can I sue OpenAI for harm caused by ChatGPT?

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Several lawsuits are proceeding despite OpenAI's terms of service. Key cases involve: wrongful death claims, business losses from API changes, privacy violations, and psychological harm. Class action suits are forming. If you've suffered documented harm, consult a lawyer specializing in technology liability. Document everything: screenshots, chat logs, medical records, financial losses. The legal landscape is evolving rapidly.

Don't Be OpenAI's Next Victim

The evidence is overwhelming. ChatGPT is failing, users are suffering, and OpenAI is hiding the truth. It's time to demand accountability.

Complete Index

Complete Documentation Index

Every documented failure, study, and user story - organized for easy navigation

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